About the job
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Job Description:
As a Customer Support Assistant at Blue Print Out, you will be the first point of contact for our clients, providing them with assistance and resolving inquiries or concerns. This role requires excellent communication skills, a solution-oriented approach, and the ability to multitask efficiently.
Responsibilities:
- Provide top-notch customer service through phone, email, and live chat support.
- Address customer inquiries, issues, and complaints in a professional manner.
- Ensure timely resolution of customer requests and follow up to ensure satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Assist in troubleshooting and resolving product-related issues.
- Collaborate with other departments to ensure efficient handling of customer issues.
- Stay up-to-date on product and service information to better assist customers.
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